Support manager

OMG
DESCRIPTION

Join our innovative agency to build amazing web projects for companies from around the globe!

Responsibilities

  • Provides training, coaching, and motivation to ensure department KPI are met.
  • Establishes and monitors individual performance criteria.
  • Implements Technical Support policies and procedures.
  • Develops and maintains expert product knowledge.

Requirements

  • Minimum 5 years experience as a help desk manager
  • Minimum 5 years experience as a manager

Equal
opportunity

Our agency is an equal opportunity employer.
We’re dedicated to creating a team where diversity
in identities and ideas are encouraged.

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BONUS

Benefits & Perks

Paid days off

We provide up to 2 paid days off each month for all our employees. Relax, listen to music, and do whatever you want. Just don’t work!

Debt reimbursement

We offer all our employees $5,000 per year for student loan debt reimbursement. Just study and don’t care about anything else.

Free Kindle

Each new employee gets a free Kindle with thousands of pre-loaded e-books. We want you to read a lot. The more you read, the smarter you become. Just read!

Free meals

We offer free food for everyone working with us. Food is vital for our bodies. The better you eat, the better you work. Just eat healthy food!